e-learning plus Privacy Policy

 

 

By visiting the website www.e-learningplus.com and www.englishlearningplus, you are consenting to our Privacy Policy.

 

e-learning plus respects your right to privacy and we understand that, as a visitor to our corporate website and sites of our products, you wish to control the way you share your personal information. e-learning plus provides this Privacy Policy (“Policy”) to inform you of our practices about the way your information is collected online and how that information is used.

Collection of Personal Information

The terms “e-learning plus”, “elp”, “we”, “us” and “our” refers to e-learning plus. The terms “user”, “you”, and “your” refer to site visitors, customers and any other users of the site.

 

Throughout this Policy the term “personal information” is identified as information that you voluntary provide to us that personally identifies you and/or your contact information, such as your name, phone number, company name, email address.

 

By using this website and/or by submitting personal information to e-learning plus, you agree to the processing of your personal information in the manner provided in this Policy. If you do not agree with this Policy, please do not use this website or provide e-learning plus with your personal information.

 

 

How do you get my consent?

When you provide us with personal information to become a learner on our site, make a purchase, or participate in a course, you imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at learn@e-learningplus.com

 

 

Use of Personal Information

e-learning plus uses your personal information for the purposes described in this Policy. Please note that one or more purposes may apply simultaneously.

 

 

Provision of products and services.

 

We may use your personal information to administer the website, to deliver services and information (such as technical support, events, and training) you have requested; to develop our products and/or services; and for internal research to ensure the site is relevant to your needs. We may also use your personal information to provide you with services more relevant to you; for example, to display customized content in our website. We may combine personal information collected in connection with your use of a particular e-learning plus product and/or service with other personal information we may hold about you, except where such personal information was collected for a different purpose.

 

 

Communicating with you and marketing.

 

We may use your personal information to communicate with you; for example, to provide information relating to course(s) registration, course content, course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion. We may use your personal information for marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, communicate information to you regarding new products, services, and special offers available from e-learning plus. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics to measure interest in and use of the various areas of the website.

 

If you do not wish to receive information from e-learning plus, please let us know by emailing us at: learn@e-learningplus.com. In some cases, especially if you wish us to delete or cease the processing of your personal information, this may also mean that we may not be able to continue to provide the services to you.

 

 

Data Retention

Your data will be retained by e-learning pluss for the duration of your subscription. If you wish to unsubscribe at any moment from www.e-learningplus.com or www.englishlearningplus.com please contact us via email at learn@e-learningplus.com.

 

 

Updating Your Information

You may access and correct your personal information and privacy preferences by contacting us via email at learn@e-learningplus.com.

 

 

Third Party Links

The website may contain links to third party websites. Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you on our website. The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We are not responsible for the privacy policies or practices of third parties. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.

 

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 

Thinkific

Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you. Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

 

Payment

If you make a purchase on our site, we use a third-party payment processor; Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Privacy Statement here https://www.thinkific.com/resources/privacy-policy/  or Terms of Service here https://www.thinkific.com/resources/terms-of-service/ .

 

 

When We Disclose Personal Information

e-learning plus will not sell, rent or lease or otherwise disclose your personal information to third parties without your permission, unless otherwise stated below.

 

  1. e-learning plus may share your personal information with trusted authorized third parties who process personal information for e-learning plus for the purposes described in this Policy. Such parties are not permitted to use your personal information for other purposes, and we require them to act consistently with this Policy and to use appropriate security measures to protect your personal information. Your personal information will never be shared with unrelated third parties.

  2. e-learning plus may be obligated to disclose your personal information if required by law.

  3. We may disclose your personal information if you violate our Terms of Service https://www.e-learningplus.com/terms-conditions

 

 

How We Protect your Personal Information

 

e-learning plus is committed to protecting the security of your personal information. While there are always risks associated with providing personal information, whether by phone, via the internet or otherwise, and no technology is completely safe e-learning plus takes appropriate technical and organizational information security measures to help minimize such risks. Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems, and other technically and commercially reasonable measures to provide appropriate protection for your personal information against unauthorized access, use or disclosure. Where appropriate, we may also take backup copies and use other such means to prevent accidental damage or destruction to your personal information.

 

e-learning plus currently holds the Verisign SSL (Secure Socket Layer) Certificate, which enables safe communications and electronic commerce in certain websites, intranets and extranets. The collection of user data and payment transactions made through the Website are processed in a safe environment based on the Secure Socket Layer (SSL) technology. SSL grants confidentiality through the encryption of the information received. In addition, any information provided by customers shall be protected against unauthorized access.

 

While we make every effort to protect your personal information shared with us through our website, you acknowledge that the personal information you voluntarily share with us through this website could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our website without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

 

We urge you to take every precaution to protect your personal information when you are on the Internet: change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

 

 

Collecting Other Personal Information

 

When you browse e-learning plus websites, you are able to do it anonymously. Generally, we do not collect personal information when you browse – not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

 

 

Use of Cookies

 

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

  • We use cookies to recognize your device and provide you with a personalized experience.

  • We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

  • Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

  • Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

  • We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

  • Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Web Analysis Tools

We may use web analysis tools that are built into the e-learning plus website to measure and collect anonymous session information. 

 

Changes to this Statement

 

If there are updates to the terms of e-learning plus' Privacy Policy, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. We recommend that you review this Policy from time to time to learn of any changes to this Policy. Your continued use of our site signifies your acceptance of our Privacy Policy.

 

 

Contact Information

e-learning plus welcomes your comments regarding this Privacy Policy, please contact us at:

 

Avenida Costa Galera, 30

Parcela 7, Bloque 6, 1ºG

Estepona 29680

Malaga, Spain.

E-mail: learn@e-learningplus.com.

 

Last updated: September 2019